Are you looking for a reliable IT partner to help you navigate the ever-evolving technology landscape? Look no further than NEPA IT, serving businesses across Northeastern Pennsylvania (NEPA) with a full suite of Managed Service Provider (MSP) and IT consulting services. Whether you’re a medical provider’s office or a law firm, we have specialized solutions to keep your operations running smoothly and securely.
Comprehensive Coverage Across NEPA
Northeastern Pennsylvania is home to many vibrant communities and thriving businesses. Our service region includes (but is not limited to):
- Scranton
- Wilkes-Barre
- Hazleton
- Carbondale
- Pittston
- Kingston
- Clarks Summit
- Dallas
- Tunkhannock
- Honesdale
- Stroudsburg
- East Stroudsburg
- Lehighton
- Mount Pocono
- Pottsville
- And surrounding counties (Lackawanna, Luzerne, Monroe, Pike, Wayne, Wyoming, Susquehanna, Carbon, Schuylkill)
No matter where you’re located in NEPA, we’re ready to provide responsive, locally based IT services tailored to your specific needs.
Why Choose NEPA IT as Your MSP?
- Local Knowledge and Accessibility
We’re proud members of the NEPA community, allowing us to quickly address on-site needs and understand the unique technology challenges that local businesses face. - Industry-Specific Expertise
- Medical Offices: We’re well-versed in HIPAA compliance, electronic health records (EHR) systems, and the strict confidentiality requirements of patient data.
- Law Firms: We understand how crucial secure document management and client confidentiality are, and we’re prepared to implement and maintain systems that safeguard your legal practice.
- Proactive Approach
Our goal is to prevent IT issues before they happen. By monitoring your systems 24/7, we can identify potential problems and address them immediately—often before you even realize there’s an issue. - Scalable Solutions
Whether you’re a solo practitioner or a large multi-location organization, NEPA IT can customize solutions to meet your specific goals and budget.
Full Suite of IT Services
As a full-service Managed Service Provider, NEPA IT offers a wide range of solutions, including:
- Managed IT Services
- 24/7 remote monitoring and support
- Patch management and system updates
- Network security and firewall management
- Secure cloud-based hosting and backup solutions
- IT Consulting & Strategy
- Technology roadmaps aligned with your business goals
- Budget planning and cost optimization
- Hardware and software procurement guidance
- Vendor management and contract negotiations
- Cybersecurity & Compliance
- Managed antivirus and threat detection
- Data loss prevention (DLP) and encryption
- Regulatory compliance (HIPAA, PCI-DSS, etc.)
- Cybersecurity training for employees
- Cloud Services
- Migration to cloud platforms (Microsoft 365, Google Workspace)
- Virtual desktop infrastructure (VDI) setup
- Cloud backup and disaster recovery solutions
- Cloud-based application hosting (email, databases, etc.)
- Onsite & Remote Support
- Help desk services for daily troubleshooting
- Hardware repairs and replacements
- System upgrades and configuration
- Remote access solutions for employees
- Network Design & Infrastructure
- Structured cabling and wireless solutions
- Network architecture and equipment installation
- Virtualization and server consolidation
- Performance optimization and load balancing
- Business Continuity & Disaster Recovery
- Business impact analysis
- Data backup solutions (onsite and offsite)
- Disaster recovery testing and planning
- High-availability architecture
- VoIP and Unified Communications
- VoIP phone system installation and support
- Unified messaging and collaboration platforms
- Video conferencing solutions
- Integration with CRM and other business apps
- Hardware & Software Procurement
- Vendor partnerships for cost-effective solutions
- Lifecycle management of devices
- Bulk licensing for software suites
- Warranty and support coordination
Specializations for Medical Offices
- EHR Integration: Ensuring smooth and secure access to electronic health records.
- HIPAA Compliance: Configuring networks and devices to comply with stringent data protection rules.
- Telehealth Support: Setting up secure video conferencing and patient portals.
- Medical Devices & IoT: Monitoring and securing connected medical devices.
Specializations for Law Firms
- Document Management Systems: Secure, streamlined solutions for sensitive legal documents.
- Case Management Software: Assistance with setup and maintenance of industry-leading tools.
- Data Retention Policies: Comprehensive backup and archival solutions for client files.
- Remote Work & Access: Enabling secure remote access for attorneys on the go.
Partner with NEPA IT
If you’re in the NEPA region and need dependable IT services—especially if you operate a medical practice or a law firm—NEPA IT is here to help. We offer a proactive, personalized approach to technology, ensuring your business operates securely, efficiently, and in compliance with all industry regulations.
Ready to get started?
Contact us today to learn how our tailored MSP services can empower your organization. Let’s keep your technology robust, your data protected, and your team focused on what matters most—serving your clients and patients.
At NEPA IT, we don’t just fix problems—we prevent them. Let us show you how our expert team can transform your IT infrastructure and keep your operations running at peak performance. Whether you’re in Scranton, Wilkes-Barre, Stroudsburg, or anywhere in between, NEPA IT is your local partner for trustworthy, top-tier IT solutions.
